Print Share

Help & Support

Getting in touch

For all enquiries relating to products, services and online support, please call our Freephone number, or for more information visit our 'contact us' page.


Email us


Call us

Call us

0808 171 2626 if you have an ISA, Collective Investment Account, Collective Investment Bond or Collective Retirement Account

0808 171 2600 for all other products

Open between 8.00am and 7.00pm Monday – Friday



Find out more

If you need support, helpful information or contact details for your life insurance, investment or pension policy, click on the 'find out more' links below.

Investments and pensions

View details of your pension or investment policy, or contact us for more information.

Find out more

Life insurance 

Find out how to make a claim, make changes to your life insurance policy, and more.

Find out more

Fund information

Factsheets, performance information and charges for the funds we offer.

Find out more

Stay safe

Stay protected against fraud, protect your identity and learn more about pension scams.

Find out more


Read answers to questions we’re frequently asked by existing customers.

Find out more

Find an adviser

Find a financial adviser in your local area who is registered to do business with us.

Find out more